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Return Policy
We guarantee our products to be free of defects and will gladly replace any item found to be defective within 30 days of receipt or offer proper credit.
If you wish to return an item, it must be new/unused and in its original packaging. Returns are accepted within 30 days of the invoice date.
Please contact Customer Care at 1.866.645.5387 and we will assist you with your return and replacement or proper credit. Shipping costs are the responsibility of the customer for non-defective returns. Returns that are received without prior approval from Customer Care will be refused and returned to the customer.
Custom printed items are not returnable unless Velocity Labels is in error.
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